Moving Service: 5 Important Questions to Ask Before Hiring a Moving Company

At Hall Lane Moving and Storage, we understand how daunting it can be to enlist a professional moving service. While there are seemingly countless decisions to make about your relocation, without a doubt, choosing the right transfer team is arguably the most essential one. To help you narrow down your search, here are 5 important questions to ask before hiring a moving company.

1. Is your crew licensed?

Avoid the serious moving drama that comes along with hiring an amateur team or industry scammers by having the company show you their license. Interstate moving companies have their licenses issued by the United States Department of Transportation, while local companies are regulated by their state. Regardless of what type of transfer you’ll be undergoing, make sure the company you enlist does indeed have the proper license.

2. Does your company have experience?

Specifically, find out if the company has overseen your type of move before. Also, do they have ample experience in this area? Be it a transfer to a condo, house or high-rise, inquiring as to their experience will also give you a clear understanding of their preparedness in such situations.

3. Does your team provide liability coverage?

Before signing a contract, double check if the moving service also provides liability coverage. In case of a mishap, you want to make sure your possessions are covered. Normally, licensed interstate companies offer Full Value Protection and Released Value Protection. Full Value Protection is a very comprehensive plan that offers coverage of lost or damaged items. Released Value Protection, on the other hand, while often free of charge, offers minimal protection.

4. Can I see your references?

Always ask for references before hiring any movers. It’s a big red flag if they refuse or avoid providing references. Nonetheless, even with references, follow up on them by speaking to past clients and checking out their reviews online.

5. Do you offer binding quotes or a not-to-exceed estimates?

Of course, no one wants an unexpected surprise on their moving service bill in the form of a huge invoice. Therefore, ask companies if they offer non-binding estimates, which are quotes that are subject to change, after actual costs are added. Certainly, this can work either for or against you, depending on your relocation. Certainly, if your transfer requires more crewmembers, is heavier than originally anticipated or takes longer, you will likely need to pay more than your original quote.

Call Hall Lane today for more information on our various, customizable moving packages.