Moving Up and Onward

To say that Hall-Lane Moving & Storage is moving up in the world is an understatement. In just a little more than 50 years, we have grown from a small, local mover to New York Metro's top-rated, multi-purpose residential and corporate relocation company. Our present company has operated out of the same building since 1970, offering nearly 40 years of outstanding service from one location.

Our rise in the industry is due to one important thing -- outstanding customer service. We are the best complete full-service mover in New York, offering residential and corporation services on a domestic and international basis. Simply put, we pride ourselves on being the premier choice for moving and storage.

Our moving expertise has earned us the privilege of transporting priceless Egyptian artifacts for New York Museums, relocating assets of Long Island's finest high-tech companies, handling the relocation of a company headquarters overseas, and moving the priceless belongings of a family, to name a few jobs. No job is too small or too big for us because we care about our customers.

Trustworthy & Professional

A third-generation, family-owned company, Hall-Lane Moving & Storage has built a rock-solid reputation for being trustworthy because we care about our customers. Our professionally-trained employees go out of their way for every client, providing great attention to detail and courteous and prompt service.

As an agent for United van Lines, we provide the peace of mind customers want in moving, storage, warehouse and logistics management, and specialized transportation services.

The Winning Team

We continue to be New York Metro's top-rated moving and storage company because we lead with the best professionals in the industry:

• John Hall  President of Hall-Lane Moving & Storage, oversees all operations and continues to help the company be one of the most service-oriented ones in the industry. A lifelong Long Island resident, he boasts 35 years of experience in executive management, business development, and sales and marketing. His experience has elevated the company to become New York Metro's top-rated moving and storage company.
• C. Alan Hall  Vice President and Managing Partner of Hall-Lane Moving & Storage, coordinates the deployment of equipment throughout the New York Metro area, as well as customer-driven, workforce training. He boasts more than 30 years of experience in corporate development of customer satisfaction.
• Michael Higgins  Director of Sales for Hall-Lane Moving & Storage, utilizes commitment to sound, ethical practices to ensure successful sales figures. He has risen through the ranks since joining our company 15 years ago. Starting with the company as a sales consultant, he was promoted to Manager of Residential Consultants in 2000. Four years later, he was promoted to Director of Sales for all business lines.
• William Ervin  Director of Operations for Hall-Lane Moving & Storage and Hall-Lane Records Management companies, employs the strategy of individualized customer service to continue to drive the company to the upper tier of large-moving companies in the New York area. More than 30 years of experience has made him an expert in customer satisfaction.
• Susan Hall  Office Manager of Hall-Lane Moving & Storage, directs the company's customer service and quality control departments. She has utilized more than 30 years of experience in the moving industry to form the company's outstanding customer service record. Her leadership and integrity led to the company receiving the "Customer Choice Award", presented to the best of the United Van Line movers.
• Daniel Higgins  Supervisor of Commercial Moving Services for Hall-Lane Moving & Storage, directs training and personal employee development. He boasts 25 years of experience as a project manager, providing positive guidance and superior technical support to company employees that have resulted in praise from clients.
• Alex Daflos  Team Leader of Residential Move Consultants, oversees residential sales department. He and his team boast a combined 65 years of experience in sales and customer support, building strong relationships throughout the New York area that have resulted in second- and third-time moves from customers.

Our Quality Service Pledge

As a leading agent for United Van Lines, we adhere to that company five-step quality procedures, which promote progress and excellence in moving:

• Customer Service Pledge  We provide the same superior customer service as we did more than 50 years ago, stability that has created long-lasting relationships with our customers. Ensuring customer satisfaction, honoring commitments, and employing only the most highly-trained professionals have helped us earn customers' trust -- time and again.
• Performance Standards  We adhere to long-standing, customer-pleasing procedures in every job we take because we know the excellence our customers expect.
• Measurement  We ensure continual customer satisfaction through surveys, with results compiled by an outside company and shared with our agents and central headquarters staff. Annually, more than 80,000 customers score our work.
• Training Process  We provide the best training through our "quality labor certification" program, with expert coaches instructing our employees on the proven, standardized techniques for safely packing and loading customers' possessions in a way that ensures successful repetition and marked progress over time.
• Reward and Recognition Program  We reward and recognize our employees for jobs well done and compliments received by given them the opportunity to participate in future moves.

Certifiably The Best

As New York's premier choice for moving and storage, we are proud members and in good standing with the following organizations:

• Better Business Bureau (BBB) 516-420-0508
• American Moving & Storage Association (AMSA) 703-683-7410
• New York State Movers & Warehouseman's Association (NYSMW) 607-723-1023
• Long Island Moving & Storage Association (LISMA) 631-980-3882
• New York State Department of Transportation (DOT) 718-482-4817
• Federal Highway Administration (FHA) 202-366-6836

To reach us, please visit our Contact Us page.